o Responsible for the administrative functions of ITS division leadership (~50% of the time)
o Provide administrative planning and support: equipment and supplies provisioning and inventory management, travel planning and reimbursement requests, and ad-hoc projects as assigned
o Plan, coordinate, and maintain calendar of various team meetings, client engagements, and presentations
o Provide event planning and communication support for department officers and managers (organize events and meetings, create templates, event materials, capture discussions, track action items, etc.). Project-Specific:
o Work on special assignments and projects requested by the officers and managers of the group, to help achieve their goals (~50% of the time).
o Support high level project coordination, and help create key communications to internal customers, partners and product teams across Client System
o Collaborate cross-functionally on division-wide process improvement initiatives o Work closely with, and support Officers on project work, customer engagements, and meeting facilitation.
o Provide high level project management support to the officers and managers of the division that includes effectively capturing meeting notes, disseminating information and follow-up to obtain clarification and progress, upon request.
o Ability to be flexible and adaptable and complete a variety of competing tasks, responsibilities and ad hoc projects under minimal supervision is essential. Quals--
Experience with Lean and /or Six Sigma process improvement
Ability to manage competing priorities and rationalize calendars and schedules across a geographically disparate team.
Exceptional organization skills and work habits/processes that support the ability to stay on top of a large amount of disparate, fluid information and detail is essential.
Small to mid-size project support and management experience.
Excellent communicator and presenter both written and verbal.
Intermediate to advanced PowerPoint presentation and Excel skills
Comfortable presenting to executives as well as team members.
Passionate about customer engagement and relationship building.
Basic knowledge of product management, project management tools and methods.
Basic understanding of product marketing.
Certified Lean Six Sigma Green or Black Belt is a plus
Understanding of Agile methodologies and project management practices is a plus
Ability to manage multiple priorities
Strong time management and organizational skills