Account Manager - Axalta Coating Systems (Waynesboro)

Employment Type

: Full-Time

Industry

: Manufacturing



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Overview

THE COMPANY

Axalta Coating Systems Ltd. (\"Axalta,\" or the \"Company\"), is a leading global manufacturer, marketer and distributor of high-performance coatings systems. With over a 150-year heritage in the coatings industry, Axalta is known for manufacturing high-quality products with well-recognized brands supported by market-leading technology and customer service.

Over the course of the Company's history, Axalta has remained at the forefront of the industry by continually developing innovative coatings technologies designed to enhance the performance and appearance of customers' products, while improving the customer's productivity and profitability. Axalta's diverse global footprint of 50 manufacturing facilities, four technology centers, 47 customer training centers and more than 14,000 team members allows the Company to meet the needs of customers in over 130 countries. Axalta serves its customer base through an extensive sales force and technical support organization, as well as through approximately 4,000 independent, locally-based distributors. The Company's scale and strong local presence are critical to its success, allowing leverage of the technology portfolio and customer relationships globally while meeting customer demands locally.

Axalta operates its business in two operating segments: Performance Coatings and Transportation Coatings, serving four end markets, including: Refinish, Industrial, Light Vehicle and Commercial Vehicle, across the following four regions: North America, EMEA, Latin America and Asia-Pacific.

Responsibilities

The Account Manager role is responsible for managing key accounts to promote growth and long term retention of Axaltas existing and future customer base. The Account Manager is a member of a territory sales team and contributes to sales growth and customer satisfaction. The Account Manager is primarily responsible for account plan development and deployment to the key strategic shops within the sales territory. Along with the Business Account Manager and all distribution, the Account Manager plays a key role in new sales acquisition across a geographic area. Ideally located in Central/East PA .
Responsibilities of the Account Manager:

  • Maintains a balance of building strong, collaborative relationships with customers while keeping Axaltas interests and goals as a top priority.
  • Demonstrates ownership, commitment, and accountability to the territory and its organizational goals. Takes a proactive leadership role if called upon.
  • Seeks to better understand current and future business environment and industry trends in order to prioritize, target, and effectively retain current customers and sell to new customers.
  • Develops and executes account plans for strategic accounts [capturing product, color & services needs based plans]. Identifies, advises, and offers targeted solutions with greatest potential of alleviating any roadblocks facing the customer.
  • Identifies all Strategic Accounts and maintains accurate account and contact data in SFDC. Maintains an organized communication approach with a regular call schedule and clearly documents any issues concerning the key accounts.
  • Strategically executes a customer education and support strategy through Training Classes & Local Performance Groups.
  • Effectively prioritizes tasks to focus a majority of time on the Top 20s and acting as primary point of contact for key customers and targets.
  • Contributes to territory teams expected results for revenue, profitability, new gains, customer retention, and distributor management with a high sense of urgency; specifically playing a key role in new sale acquisitions.
  • Utilizes appropriate technological resources (Sharepoint, Salesforce, Microsoft Office, email, etc.) to further individual productivity and enhance communication among co-workers and customers.
  • Has sound working knowledge Axaltas core product lines and collision repair shop business fundamentals. Effectively discusses and evaluates sales process, front office administration, marketing, and production processes and operations with body shop personnel - with the possibility of hands-on product demonstration and field support.
  • Has a sound working knowledge of distributor business fundamentals. Effectively discusses and evaluates jobber sales process, inventory management, marketing, and basic distributor financials.
  • Understands and accurately communicates values and benefits of our product, color, and services offered, resulting in achievement of territory retention, gain, and profitability goals.
  • Supports the entire new gain conversion process in collaboration with the Market Sales Manager, Business Account Manager and Product Specialist
  • Qualifications

    Qualifications of the Account Manager:

  • Bachelors degree and/or at least 2-5 years of sales experience.
  • Demonstrates effective written, oral communication, and presentation skills.
  • Previous experience in managing and develop people preferred.
  • Hones in on customer needs, responds quickly to resolve problems, and considers how actions will affect current customers and new business gains.
  • Embraces change in all business aspects including emerging industry trends, new technology, and innovative ideas to improve territory results.
  • Demonstrates strong sales and negotiation skills with key contacts and distributor partners in order to effectively present business proposals in a multi-level sales environment.
  • Is a strong team player and actively seeks opportunities to support territory activities; collaborates well with team and eagerly contributes ideas during territory meetings.
  • Competent computer skills, proficient with Sharepoint, Word, Excel, PowerPoint, and Salesforce.
  • Wear proper PPE as required.
  • Possesses self-discipline/self-management and maintains effective performance in unstructured and autonomous conditions.

  • Associated topics: fertilize, fork lift, garden, inventory, manage, mow, plant management, production management, ship, watering

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