We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity.
On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.
Front End Lead Duties:
Assist the store management team with general supervision in assigned department and other areas of the store as needed
Ensure customer lines are minimized, direct flow of customers, and ensure each customer receives outstanding customer service by providing a friendly environment
Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates
Implement all company loss prevention programs related to the front end and cash office areas
Support company standards of passionate customer service and selling through customer engagement
Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
Compliance to loss prevention standards and audit requirements
As business needs arise, other tasks may become necessary