Experience Lead


: $124,875.00 - $141,390.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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The role is Experience Lead
You'll partner closely with the Change Experience Lead and team to build and deliver targeted organization Experience strategies and related tactics to accelerate transformation efforts and deliver desired business outcomes.
You'll consult on transformation initiatives and be able to provide access to tools and templates to enable project teams to follow a standard approach to drive change within their organizations and teams.
You'll work side-by-side with the leaders of the Global Experience team and the TMO HR Office to support the build and implementation of the Experience plans. So, you need to be able to build strong working partnerships with your stakeholders and influence across many different levels within the business.
This is an individual contributor role, but you'll have access to a group of smart and collaborative peers in the HR function and business. So, you need to be able to influence individuals and teams to own and implement your strategies.
Your manager will be the head of change management experience for HP, who reports to the global head of Employee Experience for HP Inc.
On a typical day you might ...
Consult with a business leader or HR business partner on how to lead teams through change, including helping them think through how to set the tone for change, and timelines and tactics to position their leaders and managers to accelerate transformation within their organization.
Partner with HR leaders and organization teams to build and deliver change experience programs and tactics critical that drive their transformation journey. You may be setting up meetings to influence involvement and contributions of key groups of people, or facilitating journey mapping workshops to determine how an organization will approach change, or developing change experience strategies, or producing tactics to support an organization's change experience journey. That's the fun part of change - something different to do every day!
Create actions and tactics that help deliver Experience plans, or in other words, doing the work that you feature in your experience plans. Work can include creating written communications, building PowerPoint presentations, developing training content, or managing logistics. Of course, we have a team of great folks who can help you, but you will be expected to build tactics as well as plans.
Obsess about the experience and how through the delivery of your plans, not only do you help the business achieve their goals, but also position leaders and managers move their teams positively through the change.
Connect with sponsors and stakeholders to ensure that they are aware of the progress you are making, as well as helping you think through and remove roadblocks. Help stakeholder groups connect the dots across functions, so we are working toward one common goal and understand their contributions fit with the bigger picture.
Coach business leaders and HR stakeholders on various aspects of leading and managing through change. Provide guidance on possible approaches or solutions to resolving roadblocks and dealing with potential areas of resistance before they occur.
Participate in the CME Community, sharing your insights and experiences in change management to help other change practitioners, or recommending a resources available on our online CME practice.
This job might be for you if:
You are creative, curious, and like to problem solve.
You are resilient and enthusiastic
You are passionate about the employee experience. You want our employees to be successful.
You love building big picture change management plans and approaches, but you have just as much fun building the tactics you feature as part of your plan.
You have a reputation for building high quality change tactics that always meet the needs of your stakeholder groups, be that communications, learning, readiness, or engagement.
Ambiguity doesn't bother you. You see it as an opportunity to create and take ownership.
You love to work with people and help connect the dots, so that teams can work together toward one solution
You love to problem solve. You like nothing more than to take large amount of information and simplify how we approach a solution.
You enjoy collaborating with smart people and approach your work with a sense of fun. You think of your love of change management more like a hobby
You think ahead, plan in advance, and love to build project plans- knocking down obstacles along the way and getting stuff done.
You eat, drink, and dream change management and the employee experience are always on the look-out for the latest in thinking.
To land this role, you need to have some experience:
Working with business and project leaders and quickly getting their trust, so they see you as a business partner and problem solver.
Working in a high tech change management role for about 5-7 years. This will give you an appreciation for the pace at which you'll need to operate and how nimble you'll need to be.
Working with change management project teams and working in an environment that is execution and results focused. Influencing individuals and teams to participate in change management project teams to deliver plans.
Proven track record of delivering change management plans and tactics across many different types of business change. Working experience in delivering leader and manager experience plans to support change efforts would be a definite advantage.
Understanding and working knowledge of communication and learning strategies and deliverables that drive change. You'll need to be able to produce written communications and create strong presentations for either you or your stakeholders to deliver.
Understanding organizational change and business theory, with a Masters or MBA to show for it.
HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities. * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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