At Vanguard, we always look after the best interests of investors. As the voice of Vanguard, you ll impart our mission and reputation to media and shareholders. That means bringing integrity and clarity to all we do. Clear, positive, straightforward communication is part of our identity and as a Communications Specialist, you ll ensure we maintain it. We have a great name: make it count.
In this role you will
Serve as a consultant aligned to a division, departments and/or business partners to proactively develop integrated communication strategies, including suggestions for appropriate audience, channel, message and time frame to meet strategic objectives of the business.
Develop in-depth knowledge of the businesses in order to create communications that draw line of sight into the business goals and priorities for crew.
Serve as an expert and recommends communication solutions for business challenges. Leads the creation and implementation of those solutions through various channels (print, web, and rich media).
Research, write and/or edit divisional and/or local business communications while displaying versatility, creativity and deep understanding of relevant audience needs.
Provide direction to cross-functional team members needed for project development and manages the team through the completion of the project, taking responsibility for gaining approvals and agreement from businesses and other stakeholders.
Ensure that the communications developed meet Vanguard s quality standards, are accurate, and are delivered on time.
Measure and evaluate the readership effectiveness of the communications based on departmental metrics and standards. Identifies communication improvement opportunities.
Provide communications best practices and advice to clients. Serves as first point of contact for questions on where to find information.
Maintain understanding of broader the divisional communication plan as to support air traffic control of messages to all crew in a specific division.
Accountable for entire content lifecycle of aligned clients online business content. Responsible for meta-tagging content according to Vanguard standards.
You will have deep experience in and a passion for employee communication. You re known for your ability to inspire confidence, manage through influence, and build strong, trusting relationships. You thrive in an entrepreneurial environment and are used to being a utility player, juggling multiple projects with ease. You possess exceptional written and verbal communication skills. You are a creative problem-solver with an eye for detail and flawless execution. You embrace the opportunity to work with new technologies (like Microsoft Office 365 suite; podcasts).
Speaking up for a company that cares
At Vanguard, we re changing how the world invests, and you ll make sure that message comes cross loud and clear. A trusted expert, internally as well as externally, you ll guide management and business clients on public perception, and on promoting Vanguard business objectives, funds and services. In this visible role, you ll use your essential communication skills to build your own profile alongside ours. Together we re a powerful force for change and progress.
What it takes
Undergraduate degree in Business, Communications or Marketing required, MBA highly preferred or equivalent combination of training and experience.
Five years of general business experience (preferable experience in marketing or communications experience ideally including communications development, consulting experience, and knowledge of the various communications channels).
Strong message development, writing and editing skills, including capturing the voice of leaders, for multiple communications channels.
Deep understanding of the division or ability to quickly obtain.
Demonstrated project management, leadership, and organizational skills.
Demonstrated ability to develop comprehensive communication programs.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Proven experience in managing clients and relationships.
Excellent presentation skills and comfort presenting to senior management.
Ability to translate communications best practices and processes for crew and business partners.
Ability to generate creative approaches and solutions through knowledge of communication tools and techniques and various channels (print, web, rich media).
Strong attention to detail and the ability to work across multiple projects.
Demonstrated initiative (self-starting).
Ability to think creatively.
Experience with SharePoint strongly preferred.
Vanguard is not offering visa sponsorship for this position.
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