Working under minimal supervision of the Dir, Microsoft Center of Excellence, referring only exceptional problems to management for review and approval, and an integral member of the Microsoft Center of Excellence (COE), the Microsoft Solutions Specialist proactively grows and maintains Microsoft licensing Enterprise Agreements (EAs) and hunts new opportunities to introduce and grow Microsoft Product and Services Agreements (MPSAs) within our accounts. The MSS engages in solution-selling spanning across on-premises, cloud, and hybrid software environments. Through timely preparation and interaction with the customer, the MSS drives consumption of licensing and achieves benchmarks as established by Microsoft and COE goals. The MSS partners directly with Account Managers, Sales Management, and Business Development Managers (BDMs) to identify customers that can benefit from the advantages of various agreement options. Positioning appropriate licensing solutions results in deeper/wider Microsoft account penetration, clarity and control for the customer.
Bachelor's degree in computer science, marketing or similar concentration
Eight plus years of sales experience or IT consulting preferably selling or consulting software license agreements
Advanced Microsoft Office skills to include creating presentations in PowerPoint, creating documents in Word, creating and updating spreadsheets in Excel, utilizing Skype for Business to make calls, and Outlook to send and receive emails
Working knowledge of Webex with ability to participate and host virtual meetings
Intermediate working knowledge of Access for database creation and reporting
Working knowledge of an ERP system for order processing.
Notebook, Yammer, and Skype experience
Knowledge of Microsoft's lifecycle and renewals process for Enterprise Agreements, MPSA (Microsoft Products and Services Agreement) and Cloud Subscription Agreements with the ability to identify, drive, and oversee all aspects of a Microsoft deal from conception to closure
Negotiation skills with ability to secure best purchasing agreement for customers and company
Working knowledge of sales strategies including upselling with proven success in a goal driven environment
Knowledge of Microsoft business drivers
Strong business analysis skills with ability to convert customer needs to Microsoft solution
Proven licensing solution development and presentation skills
Ability to effectively interact at all levels of management internally, with customers, and with Microsoft management and field sales
Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
Excellent verbal communication skills with ability to present professional presentations
Detail oriented with item by item focus, meticulous attention to detail with ability to proofread for accuracy
Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
Interpersonal skills with ability to work well with all levels of the organization
Analytical with ability to draw conclusions from data, systematic and rational
Adaptable with ability to switch tasks based on shifting priorities