DOR - Training and Development Specialist

ricefw technologies in Atlanta, GA

  • Industry: Information Technology - Software Engineer, Developer, And Programmer
  • Type: Full Time
  • Compensation: $122,360.00 - 152,550.00 / Year*
position filled
Role : Training and Development Specialist Location : Atlanta,GAUnder direct supervision, the Training and Development Specialist will work closely with cross-functional teams, to produce and ensure delivery of high quality and effective documentation to our end users. Trainer will educate people in a technological field. Will develop technical training programs and help others develop skills that will make them better professionals.Trainer must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. Additionally, an excellent communicator, able to explain complex subjects in a clear and interesting wayMust be able to facilitate meetings and work as a liaison between business users and IT personnel to produce training and instructional documents on the Integrated Tax Solution (ITS) current processes, system changes and upgrades.Specific duties include (but are not limited to): Facilitate information gathering sessions with the business users, business analysts, and technical staff. Coordination of communications activities including documentation of requests and process improvements. Consults with subject matter experts and technical staff to validate functionality and workflow for preparation of instructional or training documentation for communications to end users. Documents business processes and create instructional documents for users of new or upgraded systems. Identifies training needs, providing guidance and training to customers or less experienced staff. Serves as a resource in the development and implementation of outreach communication. Work with SME s, BAs, and technical teams efficiently to ensure technical accuracy of documentation. Maintain revision control of created and/or revised procedures and documents. Create procedures based on standardized templates. Convert legacy/previous formatting to latest formatting. Conducting IT skills gap analyses among employees Designing technical manuals using simple language Performing role-specific training on tools and programs each team uses daily Maintain updated records of training curriculum and materialsQualifications: Bachelor s in Information Technology, Computer Science or relevant field AND 5 years of experience providing educational, training or instructional services in functional area. (IT/IS, End User Support etc.) 5 years technical documentation experience: Proven work experience as an IT Trainer, Technical Trainer or similar role Experience designing technical course material Familiarity with web-based learning platforms and modern educational techniques Developing end-user documentation (online and hard copy) Creating content from scratch by using resources such as UI specifications and their own research as inputs Operating within highly matrixed organizations, collaborating with SMEs across organizational boundariesPreferred Skills: Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, and Visio. Experience using SharePoint or similar software for sharing documentation Experience producing training or instructional documents Produce training schedules and classroom agenda Prepare training material (presentations, worksheets etc.) Execute training sessions, webinars, workshops etc. in groups or individually Knowledge of modern training techniques and tools in technical subjects Experience in designing technical course contentSkill | Required / Desired | Amount | of ExperienceBachelor s in Information Technology, Computer Science or relevant field | Required | | Experience providing educational, training or instructional services in functional area. (IT/IS, End User Support etc.) | Required | 5 | Experience as an IT Trainer, Technical Trainer or similar role | Required | 5 | Familiarity with web-based learning platforms and modern educational techniques | Required | | Experience designing technical manuals using simple language and creating training and instructional documentation | Required | 5 | Experience execute training sessions, webinars, workshops etc. in groups or individually | Required | | Experience using SharePoint or similar software for sharing documentation | Required | 5 | Maintain updated records of training curriculum and materials | Required | 5 | Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, and Visio. | Required | 5 |

* Estimated salary


More Jobs Hiring Near Me!

ServiceNow Implementation Consultant
Applied Resource Group

The ServiceNow Implementation Consultant manages the ServiceNow team under the direction of the Infrastructure Director. Incumbent is a senior leader…

Read More
Product Owner, Customer Service Tools
Cox Communications

We improve the efficiency and effectiveness of Cox Customer Service through development and deployment of Technology Solutions for agents and custome…

Read More
Paid Social Specialist
Nebo Agency

If you re a paid social pro who s looking to create thumb-stopping campaigns, look no further. Be the Paid you want to see in the world as Nebo s nex…

Read More
SEO Strategist
Cella

Our client is looking for an SEO Specialist to join their team in Atlanta, GA.Responsibilities: Design, own, manage, and communicate an overall stra…

Read More
Angular Lead
Cognizant

Chief Engineer Qualification: Science / Engineering graduate Responsibility: Thought Leadership / Process Improvements / Delivery Excellence: 'lead …

Read More
Workforce Specialist
US Tech Solutions

Requirement:Position: SAP Workforce (Time and Attendence)Location: REMOTEType: Fulltime/PermanentJob Description:General Purpose of Position:Workforc…

Read More
ODI Developer
Cognizant

ODI DeveloperQualification:B Sc, M Sc BE, MCAResponsibility:Stakeholder Management: Ensure management reports are circulated to the relevant stakehol…

Read More
Multilingual Business Development Executive (Remote)
CyberCoders

If you are a Business Development Executive with experience, please read on! First, we were recently named one of the 100 Most Trustworthy Companies …

Read More
Sr. ServiceNow Developer
Abacus Service Operation

Job Title: Sr. ServiceNow DeveloperJob Location: Atlanta, GADuration: 06+ Months Contract (Potential Possibility of extension)Mode of Interview: Eith…

Read More
Tax Manager - Federal Income (Public Accounting) - S-Corp
CyberCoders

If you are a Tax Manager - Federal Income (Public Accounting) with experience, please read on!We are a top CPA firm in Atlanta with a Tax Manager ope…

Read More