Corporate Trainer

RoundPoint Mortgage Servicing Corporation in Fort Mill, SC

  • Industry: Advertising/Marketing/Public Relations - Marketing Director
  • Type: Full Time
  • Compensation: $108,550.00 - 169,070.00 / Year*
position filled
Position Summary:

The Corporate Trainer will create and facilitate training programs enterprise-wide to help employees develop and enhance their skills and knowledge. This position will work closely with leadership to create and implement blended training solutions and supplemental materials with branded elements while ensuring compliance pursuant to regulatory training requirements.

Primary Responsibilities:
  • Partner with senior and departmental leadership on development of new training initiatives and content designed to support critical company and business objectives
  • Develop a comprehensive and robust training curriculum that ensures the company is compliant with all training regulatory requirements
  • Implement mortgage content through instructor-led classes, online education, and other blended learning formats
  • Facilitate classroom instruction and develop a task-based mentor program for on-the-job training, for new hires
  • Coordinate and assist with department specific training
  • Provide continuing education opportunities for employees, inclusive of ongoing compliance, leadership, professional, and personal development
  • Develop training materials, student and facilitator guides based on identified learning needs
  • Develop and maintain pre and post-training testing functions to evaluate the effectiveness of training programs and initiatives
  • Lead research initiatives on new training projects, courses, and developing content
  • Manage training schedule, attendance, and updates to curriculum with Training Coordinator
  • Maintain knowledge by researching and analyzing the business, systems, process, and regulatory changes to ensure training proficiency
  • Ensure training data is accurate and up-to-date and properly cataloged in relevant database for reporting and analytical purposes
  • Develop monitoring systems to ensure that all employees are performing job responsibilities according to training
  • Maintain communication channels with new hires and their managers regarding new hire performance
  • Provide direction, guidance, and expertise regarding training requirements and learning and development modules
  • Ensures training curriculums are executed and works to ensure any deviations are well documented and approved
  • Other assigned duties, including, but not limited to, various training, project management, and administrative tasks, as needed
  • Incumbent will be responsible for meeting RoundPoint's commitment to compliance
Qualifications:

Required:
  • Minimum of 3-5 years of proven training experience. Mortgage industry experience is highly preferred
  • Willingness and ability to quickly learn business policies and procedures
  • Demonstrated track record training, coaching, developing professionals
  • Ability to train with energy, enthusiasm, and dedication
  • Capable of utilizing a multitude of delivery techniques and activities, to engage adult learners while relating critical concepts
  • Ability to research design and conduct effective training for adult learners within a classroom setting and in distance learning environments
  • Possesses and applies a broad knowledge of training and development techniques, tools and processes
  • Strong communication, presentation, and interpersonal skills
  • Proficient in MS Office (esp. PowerPoint)
  • Excellent time management and organizational skills
  • Ability to multi-task in a dynamic environment where priorities change quickly
  • Ability to work with management to establish training goals and objectives through needs assessment while also functioning as a team player
Desired:
  • Bachelor's Degree or equivalent in Business, Adult Education, Instructional Design, Communications, or related discipline
  • Proficient in e-learning software
RoundPoint's Employee Value Proposition: Grow, make a difference, and have fun along the way!

Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That's why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!

As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!

Physical Demands & Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
  • The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
  • The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
  • The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

Associated topics: ad 1730 00, childhood, classroom dynamics, curriculum, educational research, gs 1701 13, learning, librarian, teaching method, teacher training

* Estimated salary


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