• Shi International
  • $177,070.00 -177,070.00/year*
  • Westwood , NJ
  • Information Technology
  • Full-Time
  • 415 Old Tappan Rd

Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million \"software-only\" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer: World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending

Job Summary

SHI has an exciting opportunity within the Software & Licensing department as a Presales Partner Specialist. The Presales IBM Partner Specialist will be supporting our IBM software business at SHI as a subject matter expert. They will support SHI's sales organizations and our partner account managers to maintain and grow the IBM software business at SHI. The ideal candidate should have experience working with Software & Licensing, a knowledge about their potential partner, good organization and an eagerness to learn new information daily. In this role you will work with not only Software & Licensing, but also Hardware, Contracts, Marketing, Purchasing, and Sales. This is an amazing opportunity to choose a career that can expand your skill base as well as your network within SHI and the industry!

Responsibilities/Job Function

Responsibilities include, but are not limited to: Evangelize and Promote IBM software within SHI Demonstrate a clear understanding of IBM software product portfolio and be able to articulate, position and make recommendations based on a customer needs and usage scenarios. Maintain an understanding of IBM software technology offerings and overall position within the IT landscape Serve as one of the primary contacts with respect to IBM software within SHI to answer general product and program questions including but not limited to IBM products, licensing models, deal registration, rules of engagement and order resolution Maintain and further build the relationship with the IBM Channel and Distribution Tea Manage the team box for IBM software within our SLAs Submit and manage deal registrations for IBM software Manage the Quarter End Deal Tracker for IBM software on month/quarter ends Maintain IBM software pipeline tracking open deals and communicate regularly with IBM, Arrow, and SHI Sales to ensure forecast accuracy Help find new sales opportunities through all available sources (reporting, account mapping, product displacement, etc.) Contribute content to the Software & Licensing Newsletter Review opportunities to drive profitability and ensure that SHI is receiving all eligible margin incentives on a deal- ie: deal registration, manufacturer promotions, etc. Engage with SHI and IBM sales teams to build and maintain relationships while driving key initiatives Lead and put together IBM software webinars on an agreed upon cadence (if applicable) Keep current on all IBM software trainings, programs, program changes, and products Maintain MYSHI Partner page and all relevant conten Participate in relevant industry and IBM events Contribute to the development and implementation of Marketing Activities Collaborate with IBM and Marketing to assist on Driving Attendance and Executing Marketing Events Help to educate on IBM software products and programs as well as how customers can benefit by using their core products Lead and participate on joint customer calls with Sales and assist in qualifying and identify new opportunities for IBM Be one of the main points of contact for Order Resolution Issues Contribute and participate in IBM Quarterly Business Reviews Meet (and exceed) IBM business objectives on a monthly, quarterly, and yearly basis

Qualifications/Minimum Skills Required

Excellent organization & time management skills Proven communication both written & verbal Strong problem solving & conflict resolution skills Ability to work both independently and in a team environment Ability to anticipate/identify customer problems or needs in order to recommend an appropriate solution A strong, dedicated work ethic focusing on the willingness to provide world class support Ability to multitask - effectively balance short-term and long-term prioritie Limited Travel may be required Proficiency with Microsoft Outlook, Word, Excel, PowerPoint Ability to communicate comfortably and professionally with a wide variety of internal and external resources/contacts Ability to effectively prioritize multiple demands while ensuring customer and IBM needs are met Completed Bachelor's degree Preferred Skills: Familiarity with Microsoft SharePoint, CRM, BI Own It Mentality
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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