Sr. Mgr, Product Management
Compensation: $161,970.00 - $161,970.00 /year *
Employment Type: Full-Time
Industry: Non-Executive Management
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Charter Communications is America s fastest growing TV, internet and voice company. We re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter s business strategy and it s the philosophy that guides our 90,000 employees.
Responsible for defining, executing, and launching a first-class video experience on SamsungTV and Xbox. This role will be responsible for helping define, breakdown, execute, and report on work alongside the development team. The ability to work in a Kanban fashion with the ability to be nimble and adjust to the needs of the larger organization are crucial for this role. There is a need to understand data analytics and execute analyses to make data driven decisions. You will be partnering with the Development Director to create a culture of speed and accountability within our development organization. An understanding of how web applications are built and high-level system architecture capabilities are a plus to bring a product focus to technical conversations.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Deep understanding of industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position
Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation
Develop communication plan for stakeholders and process participants
Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture
Support the development and communication of Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering
Skills/Abilities and Knowledge
Aptitude and eagerness to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to manage a team
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficiency with Word, Excel, PowerPoint
Excellent organizational and office management skills
Excellent cognitive and communication skills
Excellent analytical skills
Strong business sense and sense of urgency to achieve business results
BS in Engineering or other technical degree related to telecommunications, field or operational / process optimization related field required
MBA preferred, but not required
Related Work Experience Number of Years
Product Development Process 5-7
Related industry experience (Cable, Telecommunications,
Software/Online Services) 5-7
Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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