Director of Community Relations (Queens Village)

Sunrise Senior Living in Queens Village, NY

  • Industry: Advertising/Marketing/Public Relations - Digital Marketer/Community Relations Manager
  • Type: Full Time
  • $192,290.00 - 192,290.00
position filled
Overview
"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing whats right for the resident. For me, thats a big breath of fresh air."

- Sunrise Leader

The Director of Community Relations is responsible for generating revenue as a result of a direct external sales effort and co-marketing effort with Sunrise Senior Living Communities. These responsibilities include maintaining professional relationships in the community, the development and implementation of sales strategies, and achieving sales targets for the assigned Sunrise Senior Living Communities. The Director of Community Relations will target referrals from among the professional medical community, various community-based organizations, related providers, and any other identifiable potential revenue stream.

Responsibilities
Responsibilities:

Essential Duties: External Business Development
Identify, target, and generate consistent and continuous referral stream from qualified referral sources as a result of an effective and systematic external business development sales execution yielding both census and revenue growth
Establish and maintain relationships with key area referral sources in the community.
Provide ongoing product-service education as a result of sales effort within the community, trade organizations, hospital departments, physicians, and other health care organizations, as appropriate
Participate in professional societies and activities related to the health care industry and community-based organizations
Develop and implement strategic account plan to achieve objectives for area of responsibility
Prepare and submit required sales management reports reflecting targets, progress and accomplishments.
Identify both new business opportunities and new customer call points within the communities served for additional revenue generation
Document referral activity within respective area of responsibility for efficiency and effectiveness
Maintain a thorough working proficiency and keep professional contact and account records current on the customer relationship management system
Organize Sunrise portfolio participation in community events, both offsite and onsite, including coordinating all marketing efforts (e.g. promotion of event, collateral, signage, etc.)
Coordinates joint marketing efforts with appropriate representatives of Sunrise Senior Living Communities to identify and meet with both prospective and existing customers, as appropriate
Communicates strategies, tactics, and results of their efforts with the Sunrise communities in their portfolio

Essential Duties: Financial Management
Understands and manages the department budget and its impact on the communitys bottom line
Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls
Understands the internal cost associated with all Sunrise resident care programs

Essential Duties: Training, Leadership and Team Member Development
Partners in the delivery and participation in Sunrise University Training and self study programs during the required timeframe
Develops a working knowledge of state regulations and ensures compliance
Keeps abreast of professional developments in the field by reading, attending conferences, and training sessions

Qualifications:

College degree preferred
3-5 years experience in consultative sales; healthcare product and/or service sales preferred
A demonstrated track record of accomplished outside sales/account management
Ability to handle multiple priorities
Possess written and verbal skills for effective communication and the ability to facilitate group presentations
Competent in organizational, time management skills
Demonstrates good judgment, problem solving and decision making skills
Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
Ability to work weekends and flexible hours, available for our customers at peak service delivery days and time, reflective of our Leadership Excellence Staffing

Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.


Qualifications
Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.
At Sunrise, you will

Make a Difference Every Day
We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work

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