Compensation: $106,643.33 - $147,580.00 /year *
Employment Type: Full-Time
Industry: Financial Services - Banking/Investment/Finance
Purpose of Job
Responsible for consistently executing the Process Excellence (PX) strategy within a CoSA or across the Enterprise. Works with a team of subject matter experts in the identification and execution of process improvement projects that sustainably improve member and employee experiences while enhancing overall association performance. This position requires leadership, change management and technical competence.
We are currently seeking a talented Black Belt for either San Antonio or Phoenix.
Lead Process Improvement projects that deliver measurable business results.
Builds commitment to business process management and improvement through a focus on effective process development, integrated project/change management and implementation.
Analyzes and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.
Serves as a technical leader in the deployment of Process Excellence through the application of process improvement methodologies (Six Sigma, LEAN, and basic problem solving).
Trains, coaches, and mentors all employees, to include Green Belts.
Works with stakeholders to ensure projects achieve intended results, where risks are proactively identified and mitigated, and benefits are validated.
Provides expertise and share best practices regarding Process Improvement tools, methodologies, and team leadership.
Bachelor's Degree in Engineering, Business Administration or related field. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.
2 or more years of direct supervisory experience or leading various projects of equivalent length and complexity
8 or more years professional business experience with 4 or years process improvement work experience.
Strong, proven experience with leadership, business acumen, problem solving, critical thinking, and analytical skills in financial services or other highly regulated industry.
Expert-level ability to influence and affect change at all levels of the organization.
Solid track record in leading and managing teams, to deliver results.
Green Belt certified.
*Qualifications may warrant placement in a different job level*
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.
Black Belt certification, or higher, which required successful implementation of a process related project that solved a business problem/improved business performance.
Collections/Default Servicing experience
General understanding of Business Risk and Controls
Experience working in a regulated environment
Experience working in the Banking or Financial Industry.
Excellent verbal or written communication/presentation skills. Experience presenting to executive leadership.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
Relocation assistance is available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or date of placement) or must have manager s approval prior to posting.
Last day for internal candidates to apply to the opening is 10/15/19 by 11:59 pm CST time.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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