Product Management Director (Retail Banking/Credit Cards)

USAA in Elmendorf, TX

  • Industry: Advertising/Marketing/Public Relations - Marketing Director
  • Type: Full Time
  • Compensation: $113,620.00 - 115,070.00 / Year*
Purpose of Job The ideal candidate will support the Credit Card Experience team by leading a credit card product or behavior segment to enhance member experiences and drive engagement. The individual candidate will partner with and influence teams across a large corporate matrixed environment.
Supports the Product Management executive in the maintenance of existing products and/or may lead in the development and launch of less complex, new products. Responsible for delivering regular status reports regarding various aspects of the product. Partners with resources to gather and synthesize information used to refine and expand product features. Collaborates with the Product Management Support team and other internal resources to create and disseminate information regarding changes and updates to product features.

We are currently seeking a talented Product Management Director for one of the following locations: San Antonio Home Office, Plano or Phoenix.

Job Requirements

  • Leverages resources to gather data and member information to support formulation of product strategy and enhance competitive intelligence
  • Develops product strategy recommendations, as well as dashboards and metrics
  • Partners with Marketing to define and implement product strategy
  • Participates in the recommendations to launch new products and the evaluation and decision to buy/build or ally
  • Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements
  • Leads efforts to expand or change existing product features
  • Contributes to decisions regarding product pricing and profitability
  • Identifies and evaluates potential providers for alliance relationships
  • Provides support regarding all aspects of Product Life Cycle
  • Approves and distributes press briefings
  • Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations

Minimum Requirements

  • Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
  • 8 or more years relevant industry experience in Actuary, Underwriting, Marketing or Operations
  • 4 or more years direct product management experience
  • Expert knowledge of applicable Microsoft Office applications
  • Expert experience in creating product briefings and presenting to executive leadership

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.


  • Master's degree in Business or related discipline
  • Prior experience managing or supporting Consumer Financial Services product and/or prior experience managing a product P&L or equivalent finance experience
  • Prior experience using member insights to develop and launch new products, define member segments, or design member journey
  • Demonstrated ability in influencing in a large corporate matrixed environment and influencing peers and colleagues
  • Business case development and analysis

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager's approval prior to posting.

Last day for internal candidates to apply to the opening is 11/14/19 by 11:59 pm CST time.

* Estimated salary

You may be interested in these similar jobs near Elmendorf, TX!

Product Management Director - Credit Cards (Pricing & Risk)

Purpose of JobWe are currently seeking a talented Product Management Director - Credit Cards (Pricing & Risk) for the San Antonio Home Office II/III …

Read More
Consumer/Private Bank Product Manager
Broadway Bank

Purpose of the Position:The VP, Consumer/Private Bank Product Manager serves as a consumer/private banking product line manager for specialty and anc…

Read More
Product Management Director - Credit Card

Purpose of JobWe are currently seeking a talented Product Manager Director Credit Card for the San Antonio Home Office II/III or Plano.This is a crit…

Read More
Experienced Owner- Debit Card

Purpose of JobResponsible for creating and executing Member and/or Business Deliverable experiences. Develops strategies, creates and manages the fea…

Read More
Director, Development Product Owner

Job Description:We are currently seeking a talented Director, Development Product Owner for the San Antonio Home Office II/III. Directs a team that r…

Read More
Business Process Consultant Lead

Purpose of Job***This posting reflects multiple openings for the Omnichannel Operations and Delivery Team. ***Establishes strategic partnerships and …

Read More
Business Process Consultant Senior

Purpose of JobJob Description Summary***This posting reflects multiple openings for the Omnichannel Operations and Delivery Team. ***Establishes stra…

Read More
Experience Owner Lead

Purpose of JobWe are currently seeking a talented Experience Owner Lead for the Credit Card experiences for the San Antonio Home Office II/III or Rem…

Read More
Executive Director, Strategic Budget Planning & Fiscal Analysis
Texas A&M University-San Antonio

Job location: San Antonio TAMUSA Employment Type: Full-time Posted data: 2020-01-09 Req: R-027177 Job TitleExecutive Director, Strategic Budget Plann…

Read More