Product Manager - Consumer Experience


: $192,290.00 - $192,290.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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The position will be responsible for shaping product strategy and roadmaps for consumer product platforms that have a direct impact on customer experience. The individual will use extensive industry and marketplace knowledge to develop a strategic plan and product roadmap. They must be able to communicate with all areas and levels of the initiative, including executives, product management, marketing, technical teams, and external vendor contacts. Responsibilities Analyze industry trends, competitive landscape, and growth opportunities to identify customer pain points and help shape the consumer product platform strategy. Use consulting toolkit to think through complex problems in a commercial, structured way. Identify and initiate market research required to round out available market data. Work collaboratively across business, technical, and senior stakeholders to identify new business opportunities. Create cohesive, compelling, and fact based presentations. Develop the product roadmap, including feature enhancements. Write business cases to support product plans. Interact with key stakeholders as part of the prioritization and execution. Develop plans to continuously improve the customer experience. What we re looking for... You re the type of person who sees the big picture and looks to make the biggest impact possible. You are curious about what people need and want. You are a problem solver focused on driving for results. You re comfortable working and communicating with all types of people (both verbal and written). You know how to translate the benefits of technology into easy to understand business language. You are flexible and resourceful with a figure it out and get it done attitude. You are able to quickly react to newly presented information and adjust course and sees ambiguity as an opportunity to shape the future. You'll need to have: Bachelor s degree or four or more years of work experience. Six or more years of relevant work experience. Even better if you have: MBA Experience in the wireless industry. Mobile experience. Business acumen with ability to execute and deliver product strategy and roadmaps. Experience working with both technical and business communities. Ability to develop and present executive level presentations. Strong logical, analytical and creative problem-solving skills. When you join Verizon... You ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America s fastest and most reliable network, we re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. Verizon is a global leader delivering innovative communications and technology solutions that improve the way our customers live, work and play. * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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